Commercial Transformation · Life Sciences

Piotr
Wrzosinski

I design and lead commercial transformation at enterprise scale in life sciences — translating strategy into operating models that actually hold across markets, functions, and technology domains.

At BD, I am building EMEA commercial transformation infrastructure across 30+ markets. Earlier roles at Roche, Janssen/J&J, Pfizer, Accenture, and IQVIA gave me the cross-sector depth to connect strategy, governance, platform design, and execution in regulated environments.

30+
Markets
Commercial transformation and operating model work scaled across EMEA.
12
Cross-Border Team
Distributed leadership across France, the UK, and Poland inside a complex enterprise environment.
6
Major Organisations
BD, Roche, Janssen/J&J, Pfizer, Accenture, and IQVIA across pharma, MedTech, and consulting.
Piotr Wrzosinski portrait
Current Mandate
Commercial transformation infrastructure for EMEA
Operating model design, governance, platform strategy, customer engagement, and capability-building across regulated markets.
Current role: EMEA commercial transformation infrastructure across 30+ markets at BD, covering operating model design, governance, and commercial capability-building.
Also: Author of disrupting.healthcare, where I write about AI-powered commercial transformation, operating models, MedTech, regulation, and the practical realities of change in Europe.

“Transformation rarely fails because the ambition is too small. It fails because the operating model doesn’t hold.”

Piotr Wrzosinski

Strategy that becomes structure.
Structure that becomes scale.

A life sciences commercial transformation profile built across pharma, MedTech, digital health, and consulting — with enough operating depth to make change real and enough strategic range to make it last.

My work sits where commercial strategy, operating model design, and enterprise execution converge. The constant thread is not channels or campaigns. It is building the structures that let organisations scale customer engagement, AI, governance, and capability without losing coherence across markets.

Across BD, Roche, Janssen/J&J, Pfizer, Accenture, and IQVIA, I have worked on the practical mechanics of commercial change in regulated industries: how you move from ambition to operating model, from technology selection to adoption, and from isolated pilots to something the business can actually scale.

That means turning transformation into the things organisations actually need: governance that holds, role design that is workable, platform choices that fit the model, and commercial systems that still make sense once the initial push is over.

Today, at BD, I lead EMEA-scale transformation infrastructure with accountability across governance, omnichannel design, customer engagement, and cross-market capability-building. The job title is narrower than the work. The scope is not.

ScopeEMEA & Global
Markets30+
SectorsPharma · MedTech · Digital Health
BaseWarsaw, Poland

Strategic outcomes at enterprise scale

Not a list of tasks. A record of scope, complexity, and the kind of environments in which the work has had to hold.

30+
Markets governed
Commercial transformation infrastructure designed for EMEA scale, with governance adapted to local market realities rather than imposed as a single central template.
12
Cross-border leadership team
A distributed team spanning France, the UK, and Poland, working across capability-building, transformation enablement, and market support inside a matrixed enterprise.
6
Enterprise environments
Experience across six major organisations, giving me a rare view of how commercial transformation succeeds — or stalls — across pharma, MedTech, consulting, and outsourced operating models.
3
Sectors connected
Rare fluency across pharma, MedTech, and digital health — enough to see where sector differences genuinely matter and where the same operating-model failures simply return under new labels.

Signature domains

The areas where I create the most value are connected parts of the same challenge: how life sciences organisations redesign commercial work for scale, complexity, and the AI era.

Commercial transformation in life sciences

Designing transformation from strategic intent through operating model, governance, and market execution — built to hold in regulated, matrixed, enterprise environments.

Enterprise Strategy

AI-enabled operating models

Using AI where it changes the operating layer, not just the tooling — governance, decision rights, content models, customer engagement logic, and the structure required to move beyond disconnected pilots.

AI & Governance

Governance, platform strategy & transformation design

Building governance frameworks, role models, and platform strategies that support transformation at scale — and stop organisations buying technology before they know what model it needs to serve.

Operating Model Design

Omnichannel & customer engagement at scale

Designing customer engagement models that connect content, channels, data, and commercial priorities — not as campaign mechanics, but as part of the enterprise commercial operating model.

Customer Engagement

Medical-commercial alignment

Closing one of the most expensive gaps in life sciences transformation: the structural disconnect between medical credibility, commercial priorities, data models, and the decisions organisations expect teams to share.

Cross-Functional Design

Transformation that survives handover

The standard I care about most: whether the model still works when the transformation leader is no longer in the room. Durable change depends on governance, documentation, capability, and adoption — not charisma.

Durability of Change

Practitioner-led thinking

I write at disrupting.healthcare about commercial transformation, operating-model redesign, MedTech, regulation, and what AI actually changes in life sciences once the pilot theatre ends.

Featured article

MedTech Marketing in Europe: Why Omnichannel Still Fails

A sharper operator view on why most omnichannel programmes fail not because of channels, but because the commercial operating model underneath them is still incoherent.

Read the article
Featured article

Navigating MLR with AI

Where AI can genuinely reduce friction in regulated content workflows — and where weak governance, poor design, and volume-first thinking still create the real bottleneck.

Read the article
Featured article

Omnichannel Marketing Metrics That Actually Deliver in Pharma & MedTech

A practical look at which omnichannel metrics matter once leadership stops rewarding activity and starts asking whether commercial change is producing measurable business value.

Read the article

Where I create the most value

The best fit is where commercial strategy, enterprise transformation, and operating-model redesign meet — particularly in environments trying to turn AI, omnichannel, and governance into something durable.

Best-fit roles sit at the intersection of commercial strategy, technology-enabled transformation, and cross-market governance — where operating model design translates directly into enterprise outcomes in life sciences.

Commercial Transformation
Commercial Excellence
Digital & Omnichannel Strategy
Enterprise Operating Models
Senior Transformation Leadership — Life Sciences Europe
Strategic Advisory — Operating Model & AI

Particularly interested in commercial transformation leadership in life sciences across Europe, as well as selective advisory conversations where operating-model judgement matters as much as delivery.

Open to the right conversations

I am most useful in conversations about commercial transformation, operating model design, AI-enabled commercial strategy, and how regulated organisations make change stick at enterprise scale.

Particularly interested in commercial transformation leadership in life sciences across Europe.

piotr@wrzosinski.com